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Frequently Asked Questions

 How do I prepare for my first appointment

  • You will be sent a link to our portal in therapynotes. Please login and register. You will find all the necessary documents to complete prior to  your first appointment.

What should I bring to my first in office appointment?

  • Please bring a government issued photo id card such as a driver's license, state ID card or passport. 

  • Your insurance card

  • If you appointment is telehealth you must send a copy of your insurance card front and back, and your driver's license to the office via fax 517-292-2375 or email.

What Can I expect from my first appointment

  • Your appointment with the therapist will last approximately one hour.  At the end of your appointment you will set up your next appointment.  

  • Payment is due at the time services are rendered.  

 What is your reschedule/cancellation policy?

  • A rescheduled appointment is an appointment moved to another day or time within the same calendar week.  Our office does not charge for rescheduled appointments. 

  • A missed or cancelled appointment is an appointment you cancel or miss, and do not reschedule within the same calendar week.  

  • The first cancellation is at no cost.

  • The second cancellation carries a $50.00 fee.

  • The third cancellation carries an $80.00 fee.

Can I use an HSA card?

  • An HSA card can be used to pay for appointments only. 

  • This may not be saved on file as your card for cancellation fees.  

 Do you offer substance abuse counseling?

  • No, we do not

 Do you have a psychiatrist on staff?

  • No, we do not

 Do you offer medication management?

  • No, we do not

Do you accept clients without insurance?

  • Yes, we do.  This is considered self pay. 

  • The rates are as follows

  • First visit $150.00

  • Continuing visits $140.00

Do you offer early/late appointments?

  • No we do not offer appts before 9am or appts after 8pm.

  • No appts are scheduled after 2pm on Saturday and this is by Therapist discretion.

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