Frequently Asked Questions
How do I prepare for my first appointment?
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You will be sent a link to our portal in therapynotes. Please login and register. You will find all the necessary documents to complete prior to your first appointment.
What should I bring to my first in office appointment?
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Please bring a government issued photo id card such as a driver's license, state ID card or passport.
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Your insurance card
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If you appointment is telehealth you must send a copy of your insurance card front and back, and your driver's license to the office via fax 517-292-2375 or email.
What Can I expect from my first appointment?
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Your appointment with the therapist will last approximately one hour. At the end of your appointment you will set up your next appointment.
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Payment is due at the time services are rendered.
What is your reschedule/cancellation policy?
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A rescheduled appointment is an appointment moved to another day or time within the same calendar week. Our office does not charge for rescheduled appointments.
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A missed or cancelled appointment is an appointment you cancel or miss, and do not reschedule within the same calendar week.
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The first cancellation is at no cost.
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The second cancellation carries a $50.00 fee.
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The third cancellation carries an $80.00 fee.
Can I use an HSA card?
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An HSA card can be used to pay for appointments only.
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This may not be saved on file as your card for cancellation fees.
Do you offer substance abuse counseling?
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No, we do not
Do you have a psychiatrist on staff?
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No, we do not
Do you offer medication management?
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No, we do not
Do you accept clients without insurance?
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Yes, we do. This is considered self pay.
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The rates are as follows
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First visit $150.00
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Continuing visits $140.00
Do you offer early/late appointments?
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No we do not offer appts before 9am or appts after 8pm.
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No appts are scheduled after 2pm on Saturday and this is by Therapist discretion.