Thank you for considering beginning counseling at Diversified Counseling and Consulting Services! 

We realize this may be your first experience with therapy and understand this can seem very intimidating.  We will outline the first steps you can expect below to make this as easy as possible for you.  

First, please call our office.  We won't take any insurance or sensitive information through this site or through email due to HIPAA compliance policies.  We truly respect your privacy and will do nothing to jeopardize that.   

When you call our office we will ask some basic questions.  They are as follows

• Name, phone number, address and birth date for the patient.  If the patient is over 18 and is not under guardianship they must make this call themselves

• Insurance carrier, policy holder, insurance enrollee number and group number

• The basic reason you'd like to see a therapist, examples are anxiety, depression, grief, coping skills

 

Our billing office will verify your benefits. We also suggest that each individual contact your customer service department, the number is found on the back of the insurance card. Request the benefit coverage for behavior health outpatient. It is always good to be informed. 

 

We  will do our best to identify a therapist that best meets each individuals needs.  

 

We do have a cancellation/reschedule policy.  

 

• Reschedule-changing your appointment to another day or time within the same calendar week.  There is no charge for this. 

• Cancellation or missed appointment.  Cancellation is an appointment that you are unable to make during the week and are unable to reschedule within that same week.  Missed appointment is an appointment you simply do not show up for.  

  • First cancelled or missed appointment no charge​

  • Second cancelled or missed appointment $50.00 charge

  • Third or more cancelled or missed appointment $80.00 charge

*Emergencies will be considered

​

​